On the reading desk · In progress
Thanks for the Feedback
The idea
Feedback can trigger a reaction to its accuracy, the person giving it, or what it seems to say about us. Naming the trigger helps you actually hear it.
Put it to work
When a plan is running behind, open the check-in with: “We’re here to fix the plan, not grade you.” Then agree on one thing to change.
I’m trying this now. I’ll come back and tell you how it went.
Started November 2026.